Inside Sales Associate

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one.

Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best‑in‑class Orchard real estate agents.

Orchard is looking for a high-energy, results-driven Inside Sales Associate (ISA) to join our Central Austin team. As the first point of contact for homeowners, you are the "face" of Orchard. Your mission is simple: transform inbound interest into qualified appointments for our Licensed Real Estate Agents. This is a high-velocity role perfect for someone with 1–2 years of sales or customer-facing experience who wants to master the art of the "close" in a tech-forward environment.

This is a full-time role that must be based in Austin, TX (office is in Central Austin). We are offering the following two shifts:

• Monday - Friday 12:00 pm-9:00 pm CST (in office 4 days a week M‑TH)
• Saturday - Tuesday 9:00 am-8:00 pm CST (remote Sat/Sun, in office on Mon/Tues)

• Drive Volume:
  Maintain a high level of activity, averaging 150 to 200+ outbound dials/touch points per day to warm inbound leads.
• Master the Script:
  Consult with homeowners to understand their needs, articulate the Orchard value proposition and set appointments with an Orchard Real estate Agent.
• Manage the Funnel:
  Utilize Salesforce and Dialpad to meticulously track leads and ensure no opportunity falls through the cracks.
• Collaborate:
  Work side‑by‑side with our licensed agents to ensure a seamless "hand-off" for the customer.

• The "Grind" Mentality:
  You enjoy the challenge of a high-volume environment and view every "no" as one step closer to a "yes."
• 1-2 Years
  
  Experience:
  
  Prior experience in sales, retail, hospitality, or real estate is preferred.
• Communication
  
  Skills:
  
  You can build rapport over the phone in seconds and are consistent with professional, punchy follow‑ups.

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.