Sales Representative

Job Description

We are seeking a Sales Representative to join our team!

• Partners with the Area Sales Manager in all aspects of the sales call pattern, including but not limited to covering clinics in the assigned territory, promotion of the products in assigned accounts, managing inventory, and, as they learn and grow, beginning to convert customers to DJO.
• Partners with the Area Sales Manager and organization to meet and exceed business targets (quotas).
• Serves as the primary representative in their geographical area.
• Responsible for keeping the Area Sales Manager informed of all sales related activity, market trends, and competitor activity within the territory.
• Identifies and qualifies potential sales leads.
• Introduces the Company’s products to potential customers.
• Cultivates customer relationships by initiating contact with physicians, clinic staff, and other device users.
• Manages proper inventory levels to meet customer needs.
• Following product training, tailors Matrix’s promotional message based upon knowledge of the customer, advises on appropriate product selection, answers customer questions about product functionality and distinguishes Matrix represented products from those of our competitors.
• Provides product education on technical and clinical aspects of products to customers, prospective customers and patients.
• Measures, fits, and troubleshoots Matrix represented products including custom braces.
• Assists with equipment delivery, set-up, follow-up, and service as needed.
• Coordinates, prepares, gathers and submits accurate paperwork required for insurance billing in a timely manner.
• Demonstrates commitment to the Matrix’s Compliance & Ethics Program, the DJO Code of Conduct, the DJO Sales and Marketing Code of Conduct, the Adva Med Code of Ethics, and all supporting and applicable regulations, policies and procedures.
• Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
• Acquires a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
• Other duties as assigned.

• Bachelor’s Degree in Business, Marketing, or related healthcare field required.
• Minimum of 2 years of healthcare industry experience in customer service or sales-related area preferred.
• Orthopedic therapeutic device training preferred.
• Knowledge of healthcare insurance reimbursement preferred.
• Knowledge of orthopedic therapeutic devices and their application preferred.

Matrix Orthopedics is a medical distributor and represents some of the best names in the orthopedic device industry.