Leasing Consultant - Affinity at Wells Branch

Leasing Consultant - Affinity at Wells Branch

Join to apply for the Leasing Consultant - Affinity at Wells Branch role at Affinity Living Communities
.

2 days ago – Be among the first 25 applicants.

Who We Are:

Axis Residential is a forward‑thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are an industry leader who genuinely cares for the well‑being and success of our people and our residents.

The Position

We are seeking a people‑focused Leasing Consultant for our 55 and older, active adult community Affinity at Wells Branch located in Austin, TX. Through relationship selling, the Leasing Consultant will drive occupancy of the community to meet short‑term and long‑term leasing goals.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
• Receive inbound phone/email inquiries while listening with intent to gather information, build relationships, and curate a personalized “Affinitized” experience.
• Ensure accurate prospect information is collected, entered, and updated in the sales management system consistently.
• Conduct individualized tours based on prospective residents’ needs and interests, aligning staff, residents, ambassadors, and daily activities.
• Perform daily prospect follow‑up in accordance with Affinity expectations and standards via phone calls, personalized next steps, Sales Mail, notes, etc.
• Coordinate creative follow‑up and engagement for depositors.
• Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment.
• Support the community by hosting and participating in onsite events for residents and prospects.
• Build strategic partnerships with businesses, service providers, and local senior housing communities.
• Coordinate and participate in off‑site sales and marketing events for potential residents and partners.
• Use on‑site property management software to track occupancy, record traffic, manage resident and prospect data, and capture critical demographic information.
• Execute marketing activities and events with the team to drive traffic, including prospect‑facing events, referral programs, outreach, online and social media marketing, and special programs.
• Ensure all online advertisements and postings are accurate and up to date.
• Evaluate competitors quarterly to understand the competitive landscape.
• Complete and maintain all required documents for resident and property files, including background/credit checks and liability insurance.
• Report any maintenance needs or irregularities to the Community Director.
• Comply with all company policies, procedures, and Fair Housing Laws.

• Team player who takes a “we over me” approach to building and sustaining relationships.
• Determined, ambitious, and self‑motivated.
• Excellent customer service and interpersonal skills.
• Preferred experience in residential property management, retail, sales, or customer service.
• Excellent communication skills; proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office and property management software (Yardi, On‑Site) and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalence certificate.
• Valid driver’s license and insured, operable vehicle.

• Competitive pay (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation, sick pay, 12 paid holidays, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

• Sitting: 3‑7 hours/day.
• Walking: 1‑3 hours/day.

• Primary indoor office environment with…