Deal Desk Associate

About the Role

The Deal Desk Associate works closely with Sales, Finance, Operations, and Legal to create accurate reseller quotes and review incoming deals for compliance throughout the Order to Cash process. This role ensures all transactions align with internal policies, legal requirements, and revenue recognition standards, with a strong focus on accuracy, efficiency, and risk mitigation from initial quote through final booking.

Remote in TX or FL – Mon – Friday 8 AM – 5 PM CST.

• Partner with Sales to gather customer requirements and pricing inputs to create accurate reseller and distributor quotes using Deal Hub.
• Analyze pricing structures and discount requests to ensure alignment with company policies and contractual requirements.
• Review quotes, order forms, and purchase orders to confirm accuracy, validity, and compliance prior to processing.
• Collaborate with Finance, Operations, and Legal to resolve deal, pricing, or contractual issues throughout the Order to Cash process.
• Maintain accurate records of quoting and order activity and support timely deal progression.
• Perform other duties and responsibilities as assigned.

• 1 year quote creation, deal desk, or order processing experience, supporting a sales org
• Experience with a CPQ tool (Deal Hub preferred) and Salesforce
• Attention to detail
• Excellent written and verbal communication skills
• Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
• Approachable
• Solution oriented

Ninja One unifies IT to simplify work for more than 35,000 customers in 140+ countries. The Ninja One Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Ninja One is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunities for growth and advancement.

This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.