SLED Solution Engineer

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

Are you passionate about leveraging technology innovation for the betterment of humanity? Lumen SLED Solution Engineers work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our SLED customers.

You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our SLED customers’ requirements and provide business value.

The professional in this role is ideally based in the Austin, Texas area to enable convenient, in-person collaboration with both the team and customers.

• Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the SLED audience.
• Analyzes and identifies our customer's business and technology objectives, conducts full technical discovery, and architects (with the technical team) client solutions to meet gathered requirements.
• Acts as customer advocate, participating in pre‑sales efforts including technical sales presentations, architecture design discussions, proof‑of‑concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Supports local sales teams in pursuit of key business opportunities, engaging customers to address aspects of the data lifecycle.

• Technical pre‑sales and/or consulting experience in SLED.
• Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
• Fundamental understanding of Unified Communications.
• Fundamental understanding in Cloud & Architecture design – AWS, Google Cloud, Azure.
• Industry certifications:
  In 1 or more specialized technologies are a plus.
• Fundamental understanding in Security solutions – SASE, Fortinet, Cisco, Palo Alto.
• Strong verbal, and written communication.
• Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering.
• Strong presentation skills as well as the ability to build and present high‑quality solutions to both technical and executive audiences.
• B.S. Degree in a related field or equivalent work experience in the private sector or military.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$111,331 - $148,441 in these states: TX

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits:
• Bonus Structure

#LI-Remote #SLED #Sales Engineer #LIPOST- KS1#WFHTX #Austin

Requisition #: 342099

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.