Senior Solution Sales Manager

Job Description

Service Now is looking for an Inside Solution Sales Specialist to join our expanding Inside Sales team. The Inside Solution Sales Specialist will manage the market success of Service Now's [Product Line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. The goal will be to excel in this Inside Sales Role and earn a chance to be promoted into a Field Sales Role.

The Inside Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.

• Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts
• Focus on understanding an organization's plans and how Service Now solutions map to these
• Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams
• Organize resources necessary to further the sales cycle (e.g. Solution Consultants, Customer Service, Marketing etc.)
• Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals
• Use Data Management through all sources such as CRM, social media, search engines, and press
• Occasional travel for training or meetings may be required

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years in sales with 3+ years success generating new business sales of enterprise-class solutions
• Experience with the sales process with the ability to navigate and progress short but complex sales cycles
• Advanced knowledge of sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.