Account Executive, Managed Services

Overview

Description JSI invites you to join our team as an Account Executive on our Sales and Business Development team where you ll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview: The ideal candidate is a high-energy, early-career Account Executive who will support the growth of our JSI Managed Services business across Rural Broadband Providers, Utilities, Municipal Networks, and emerging Data Center operators.

This role is ideal for a sales professional who began their career as a Sales Development Representative (SDR), Marketing Development Representative (MDR), Business Development Representative (BDR), or in an Inside Sales role and has successfully progressed into an Account Executive (AE) position with direct responsibility for managing opportunities, customer relationships, and closing business.

The Account Executive will be responsible for building and advancing a credible CRM pipeline that converts into recurring managed services revenue. Primary focus areas include JSI  Operate & Scale solutions portfolio within the Network Services practice area, including:

• Support One (Subscriber Support / Call Center Services)
• NOC X (Network Operations Center Services)
• Voip Era (Hosted Voice / UCaaS / Voice Services)
• Additional JSI Managed Services offerings

This individual will work closely with Sales Leadership, Marketing, Business Unit leaders, and Solution Experts to identify opportunities, qualify prospects, drive customer engagement, and support the expansion of JSI  overall service footprint.

• Pipeline & Funnel Development:
  • Build and maintain an actionable CRM funnel targeting Rural Broadband Providers, Utilities, Municipal Networks, and Data Center operators
  • Generate qualified new logo opportunities through outbound prospecting, marketing follow-up, industry networking, conferences, referrals, and account-based outreach
  • Maintain disciplined CRM hygiene including opportunity progression, forecasting, notes, activity tracking, and competitive intelligence
  • Promote opportunities through the sales stages with urgency, consistency, and professionalism
• Managed Services Sales:
  • Position and sell JSI Managed Services offerings including:
    • Support One
    • NOC X
    • Voip Era
    • Additional Managed Services solutions
  • Lead customer discovery conversations focused on operational efficiency, customer experience, network reliability, scalability, and cost optimization
  • Collaborate with internal SMEs and operational leaders to align customer requirements with JSI capabilities
  • Help onboard new managed services customers and support long-term customer relationship development
• Cross-Sell & Strategic Growth:
  • Identify opportunities to introduce additional JSI services including Professional Services, Engineering, Consulting, Cybersecurity, Regulatory, Grant, and Broadband Advisory services
  • Partner across JSI Business Units to support broader account growth and customer retention
  • Gather and report market intelligence, competitor activity, pricing trends, and customer feedback
• Performance Expectations:
  • Build and maintain a healthy, credible CRM pipeline
  • Generate monthly managed services orders targets of approximately:
    • $60K – $90K per month in Total Contract Value (TCV)
  • Drive new logo customer acquisition
  • Contribute to overall JSI revenue growth initiatives
  • Demonstrate disciplined CRM usage, forecasting accuracy, and funnel management

Required:

• 2–5 years of overall sales experience with:
  • Early career experience in SDR, MDR, BDR, or Inside Sales roles
  • At least 2–3 years of experience serving in an Account Executive (AE) capacity with responsibility for managing opportunities and closing business
• Experience selling within one or more of the following markets preferred:
  • Telecom
  • Broadband
  • Managed Services
  • Technology Services
  • SaaS
  • ISP or Infrastructure-related Services
• Strong communication, presentation, and relationship-building skills
• Comfortable with outbound prospecting and cold outreach
• CRM experience preferred (Hub Spot, Salesforce, Net Suite, or similar)
• Highly organized with strong follow-up discipline
• Ability to operate in a fast-moving, team-oriented environment
• Strong curiosity, work ethic, and willingness to learn

Preferred:

• Rural broadband, ISP,…