Account Executive, Mid-Market

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform – powered by AI that understands every conversation in real time. More than 70,000 companies around the globe rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.

As an Account Executive, Mid‑Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership, Sales Engineers, SDRs, and Channel Partners to develop medium‑sized business prospects into active Dialpad clients. This hybrid role based in Austin, TX reports to a Mid‑Market Regional Vice President.

• Own the entire sales process, including converting leads into a workable pipeline.
• Build strategic prospecting campaigns and sequencing to source your own opportunities.
• Manage and close complex transactions involving multiple internal and external stakeholders.
• Own your key deal reviews, forecasts, and professional career roadmap.

• 3–5+ years of sales experience in an ever‑changing environment.
• Experience managing and closing strategic deal cycles that include multiple business units and stakeholders.
• Experience selling SaaS solutions (preferred experience in UCaaS/CCaaS).

• Work at the center of the AI transformation in business communications.
• Build and ship agentic AI products that are redefining how companies operate.
• Join a team where AI amplifies every employee’s impact.
• Competitive salary, comprehensive benefits, and real opportunities for growth.

Dialpad offers competitive benefits and perks, cutting‑edge AI tools, and a robust training program that helps you reach your full potential. Our offices are inclusive and designed to foster collaboration and connection. Dialpad is a Great Place to Work, ensuring every employee feels valued and empowered to contribute to our collective success.

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.