Account Manager; Outside Sales

Position

Account Manager – Glass America – Austin, TX (Full‑time, 30+ hours per week)

At Glass America, we are one of the nation’s largest auto glass repair and replacement businesses, serving customers across the U.S. We provide a culture that prioritizes customer satisfaction and operational excellence.

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts for outside sales activities and manage sales cycles.
• Establish long‑lasting relationships to build and expand your book of business.
• Build a strong network of contacts to supply referrals.
• Immerse yourself in the local community to promote safety and quality.
• Deliver world‑class customer service every day.
• Partner with local Operations Team to execute a positive customer experience.

• Existing book of business within the auto glass industry.
• Proven track record of exceeding financial objectives, metrics and KPIs.
• Experience in account management, marketing, outside sales and/or B2B sales.
• Industry knowledge of auto glass, restoration or insurance preferred.
• Excellent organization and time‑management skills.
• Problem‑solving ability to deliver customer excellence.
• Must pass background check/MVR and drug screening.
• Bilingual (English/Spanish) highly preferred.

• 80 hours of accrued paid time off annually.
• 80 hours of paid parental leave.
• 6 paid holidays annually.
• Medical, prescription drug, dental and vision insurance.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability and life insurance.
• Additional voluntary life insurance.
• Free prescription or non‑prescription safety glasses each year.
• Voluntary daily pay option available.

Glass America is an Equal Opportunity Employer. Qualified individuals, including those with disabilities and protected veterans, are encouraged to apply.

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our team exceptional.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.