Relationship Manager

Company Introduction

World Stridesis the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. World Strides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.

Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

The Relationship Manager (RM), K-12 District Relations is responsible for developing, expanding, and sustaining strategic relationships within assigned school districts and schools where World Strides holds an approved status (RFP, ITB, Approved Vendor, or Accepted Vendor). This role focuses on navigating district and school-level ecosystems to identify, influence, and connect the right educators and decision-makers with World Strides Sales and Account Managers.

The Relationship Manager does not operate as a traditional salesperson, but as a trusted connector, advocate, and influencer—working across multiple layers of district and school leadership to enable program adoption across all K-12 Group product lines, including Domestic and International programs.

• Establish and maintain high-level relationships within assigned districts where World Strides is approved to do business or has the potential to do business with World Strides.
• Build credibility and trust with key stakeholders, including superintendents, assistant superintendents, principals, department heads, curriculum directors, counselors, travel coordinators, and student services leaders.
• Navigate district organizational structures and approval processes to identify pathways for World Strides programs to reach classrooms.
• Act as a long-term partner to districts, supporting their educational travel goals rather than short-term transactions.

• Partner closely with Sales Representatives and Account Managers to surface and qualify program opportunities within districts and schools.
• Identify and connect Sales and Account Managers with the “right teacher” or program sponsor for each opportunity.
• Leverage district-level relationships to enable adoption across multiple schools and programs.
• Support both new program introductions and rebooking or retention of existing district business.
• Support and attend local and national conferences, conventions and trade shows.

• Collaborate with Sales, Account Management, Marketing, Operations, and Product teams to ensure alignment and consistency.
• Attend and actively participate in departmental, team, and cross-functional meetings to support district and account strategies.
• Participate in joint strategy planning for key districts and accounts.
• Assist with presentations, pricing strategies, and proposals using approved systems and tools.
• Attend district or school meetings virtually or in person when relationship support is needed.

• Ensure adherence to approved pricing guidelines, particularly in districts where World Strides has been awarded RFPs or ITBs.
• Partner with Sales and Account Managers to reinforce compliant pricing practices aligned with district agreements.
• Serve as a point of accountability for understanding district-specific pricing requirements and guardrails.
• Escalate pricing exceptions or compliance concerns through appropriate internal channels.

• Support efforts to maximize participation and program size by engaging in on-campus and off-campus events.
• Advocate for World Strides’ full portfolio of K-12 Group programs, ensuring districts are aware of all available offerings.
• Help reinforce World Strides’ mission of expanding access to life-changing experiences for students.

• Consistently and accurately document district contacts, activities, and insights within the CRM.
• Share account…