Head of Inside Sales

At SQUAREdomain, our mission's to help our clients achieve & maintain their competitive business advantage by finding, attracting & nurturing the very best consultants for their leadership teams.

We're dedicated to help ideal candidates achieve their objectives & make it our business to connect them to right assignments, provide valuable feedback during interview process & ensure that their personal brand's protected!

Company Overview:

We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory. As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction.

Key Responsibilities:

• Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace
• Own and develop a touch-less program for acquiring and on-boarding telco partners
• Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base

Other Responsibilities:

• Identify and refine ICP (ideal customer profile) for touch-less sales.
• Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points.
• Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates.
• Work closely with business development to identify the best path to CPaaS market penetration.
• Feed to field sales team customers ready for expansion into six figure ACV.
• Work closely with Customer Success team to ensure smooth account on-boarding, successful conversion and expansion.
• Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value.
• Minimize Proof of Concept cycles.
• Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases.
• Maintain LTV ≥ 3 x CAC for touch-less sales program accounts.
• Hands on management of Hubspot and SFDC reports.
• Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction.
• Forecast 3-6-9-12 months ahead and measure progress vs goals.
• Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.

Requirements:

• The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential.
• Experience building revenue carrying, touch-less sales programs for successful SaaS businesses.
• Phenomenal soft skills at executive level.
• 3+ years track record of Consistent Over achievement.
• Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude
• Willingness to Travel one week a month.
• Fluent in English in Spoken and Written and at least one non-English language.
• Successful track record in multi-cultural environment.
• Experience working in 24×7 environment with teams distributed worldwide.

Behavioral Traits for Success:

• High standard of quality for work performed.
• Tenacity, adaptability, and stress tolerance.
• Natural tendency to take proactive steps to achieve objectives.