Enterprise Account Executive

Overview

The Enterprise Account Executive is responsible for outside sales to enterprise‑level commercial customers, including large business customers of internet and telephone services. The role involves proactively identifying new sales opportunities, defining customer needs, preparing proposals, closing deals, and ensuring post‑sales service requirements are met.

• Identify new customer sales opportunities and define customer needs.
• Prepare proposals and close deals.
• Conduct proactive outside sales activities, including cold‑calling and door‑knocking.
• Perform proactive needs assessment, application development, proposal presentation, order negotiation, and post‑sales service management.
• Negotiate contracts with telecommunications decision makers to achieve revenue growth and retention.
• Manage installation projects with various teams to ensure on‑time delivery and customer satisfaction.
• Respond to customer requests for information, support, assistance, joint proposals, pricing, and demand sales requests.
• Support others within the sales/service team to achieve customer satisfaction.
• Other duties as assigned.

• Minimum 5 years’ experience selling B2B in a technology environment.
• Demonstrated success in telecommunications and internet sales to end‑user customers, including strategic and large business customers and government accounts.
• Exceptional presentation, negotiation, and closing skills.
• Experience building a base of business.
• Ability to sell to C‑level executives within an organization.
• Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
• Technical skills related to network and transmission design and local access services.
• Product knowledge of switched and dedicated services, as well as associated end‑user and carrier applications.
• Operational understanding of telecommunications ordering, provisioning, and billing processes.
• Working knowledge of general marketing principles and tools.
• Strong interpersonal skills and decision‑making ability.
• Entrepreneurial mindset and ability to operate effectively in a highly dynamic environment.
• Strong communication skills (telephone, correspondence, and in‑person).
• Problem‑solving skills and ability to see the big picture.
• Basic computer, typing, and mathematics proficiency.
• Proficiency with standard office equipment, including personal computer, telephone, printer, copier, facsimile machine, and calculator.
• Ability to stay focused and composed during peak periods and challenging situations.
• Valid driver’s license with a clean driving record.

• 401(k) retirement plan with employer match.
• Insurance options: medical, dental, vision, life, and STD.
• Paid time off/vacation: starting at 80 hours per year, increasing with tenure.
• Floating holiday: 40 hours per year.
• Paid holidays: 7 days per year.
• Paid sick leave: varies by state or local law.
• Tuition reimbursement program.
• Employee discount program.

Base salary range: $73,000. The range represents the low and high ends of the hiring range for this job; actual pay may vary based on relevant skills, experience, and capabilities. Targeted commissions at full attainment are $32,000 annually, with potential upside above targeted earnings for over‑achievement.

Astound is a proud Equal Opportunity Employer. We are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here, and we provide equal opportunities for all employees and applicants regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or any other status protected by applicable law.