Residential Inside Sales- South Austin
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-18
Listing for:
Robert Madden Industries Ltd
Full Time
position Listed on 2026-06-18
Job specializations:
-
Sales
Inside Sales, Sales Representative, Sales Development Rep/SDR, Sales Administrator
Job Description & How to Apply Below
About the Company:
Robert Madden Industries, LTD is a family-owned HVAC distributor offering Bryant, Carrier, Day & Night, and Payne equipment, plus a full range of parts and supplies. For over 45 years, we’ve grown to serve Texas, Oklahoma, Northwest Arkansas, and Eastern New Mexico - large enough to support multiple locations yet grounded in the family values we were founded on in 1979.About
the Position:
Robert Madden Industries, a leading HVAC equipment and supplies distributor, has an immediate full-time opening for Residential Inside Sales at our South Austin location. This position works closely with Residential Territory Managers as the “in-house” equipment and supplies contact for customers. Coordinates with the Parts Department and Warehouse to properly process equipment, parts, and supplies. Applicants must possess strong competencies in computer skills, have strong attention to detail, be self-motivated, and have the ability to work in a fast-paced environment while providing exceptional customer service.
Essential Responsibilities:
Answers incoming phone calls from customers regarding equipment and supply orders
Processes equipment sales orders for dealers/customers
Communicates with vendors and manufacturers regarding job completions
Discretionary oversight of inventory controls
Contacts suppliers/manufacturers regarding the order information
Offers sales/customer service to existing and potential “House Accounts.”Knowledge of Computer Programs including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SAP, CRM
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Qualifications, Attributes, Education, and
Experience:
Minimum of 2 years of computer experienceA general understanding of the HVAC industry is desired but not required
The candidate must be punctual and dependable
The ideal candidate should be able to work in a fast-paced environment
Provide exceptional customer service.
Ability to multi-task Applicant must have a valid Texas driver's license.
Authorized to work in the United States Computer
Skills:
Knowledge of Computer Programs including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SAP, CRM
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