Territory Manager

Job Summary

The Territory Manager position is a sales opportunity responsible for achieving assigned revenue and implant goals. This role will focus on developing sales revenue in previously untapped or underdeveloped accounts.

• Develops and maintains relationships with new and existing territory customers.
• Develops and maintains an understanding of the product in a competitive environment.
• Provides engineering, sales, and technical support in response to field inquiries on an on‑call basis.
• Provides regional procedural case coverage.
• Provides support as needed in the following areas: sales support, heart failure clinic support, training & education, clinical studies/data collection, new product in‑service training, etc.
• Develops and adheres to actionable business plan.
• Performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Interacts with customers and assigned institutions, physicians and technicians, customer purchasing and administration.
• Interacts with all levels of sales and sales management staff.
• Ability to interface and interact with patients.
• Performs other related duties and responsibilities, as assigned.

• Bachelor’s Degree or four years of relevant work experience in lieu of a Bachelor’s Degree.
• 3+ years of successful sales or related business experience, preferably within the medical device industry.
• Well organized, capable of juggling multiple projects and accustomed to tight deadlines.
• Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast‑paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes and meets deadlines in a timely manner.
• Strong organizational and follow‑up skills, as well as attention to detail.
• Excellent interpersonal, verbal, written and presentation skills.
• Schedule flexibility for case coverage and client meetings after hours and on weekends.
• Ability to travel approximately, dependent on territory geography.

• Experience with direct quota attainment and performance metrics.