Bilingual Sales Advocate

Job Details

Location:

Austin, TX 78704

Position Type:
Full-Time/Part-Time

Salary Range: $30,000.00 - $50,000.00 Base + Commission per year

Job Category:
Store Sales

Company:
Mobilelink (Cricket’s largest authorized wireless retailer)

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company‑paid life insurance

• Provide extraordinary customer service by being compassionate towards and understanding customers’ needs
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business
• Represent our company and the Cricket brand with the utmost professionalism and courtesy
• Assist our leaders with store operations and duties
• Achieve sales goals and KPIs (which can lead to that much‑needed extra bonus payment)
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless as a condition of employment. Duties may include engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown

• Must be fluent in two or more languages; this position requires English and Spanish
• Clear communication skills with attitude and technical aptitude
• Commitment to exemplary customer service, honesty, and integrity
• Background in retail sales is helpful but not required
• At least 18 years old and legally able to work in the United States without restrictions
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays
• Strong social media presence preferred
• Must have reliable transportation to the location
• Must live within 30 minutes of the home store location with flexibility to work at multiple locations within a district as needed
• Ability to operate a personal computer
• Adhere to the team color policy while maintaining a neat and professional appearance

• Ability to lift up to 10 pounds
• Ability to bend, squat, and stretch for inventory and stocking purposes
• Required to stand for long periods of time to provide the best customer service (with or without reasonable accommodation)
• Ability to work in a fast‑paced environment
• Ability to follow instructions to completion
• Problem‑solve under pressure