Solutions Consultant

About Lum Apps

Lum Apps is an AI‑powered Employee Hub that helps companies transform communication, collaboration, and engagement for their employees. The platform is used by Fortune 500 clients worldwide and has been recognized as a leader in Gartner’s Magic Quadrant for Intranet Packaged Solutions and in Forrester’s Intranet Wave. In 2025 Lum Apps partnered with Beekeeper to extend its reach into frontline employee experience.

Mission
:
To make people feel that they belong and have a purpose.

Values: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving".

This role combines consultative solution‑selling with deep technical expertise to ensure customers understand, trust, select, and adopt the platform. You will partner with Sales, Product, and Customer Success teams to deliver compelling demonstrations, craft tailored solutions, and drive technical validation during the sales cycle.

• Collaborate with Account Executives and Account Managers to understand requirements, business drivers, and technical environments of prospects and customers.
• Lead technical discovery sessions, mapping customer pain points to platform capabilities as a trusted advisor throughout the sales process.
• Deliver tailored presentations, demos, proof‑of‑concepts (POCs), and workshops for prospects.
• Translate business challenges into clear solution architectures, highlighting ROI and adoption pathways while addressing technical objections.
• Complete RFI/RFP responses, security questionnaires, and solution documentation.
• Stay current on product roadmap, SaaS trends, intranet best practices, and competitor landscape while relaying customer feedback to product teams.
• Travel approximately 40% of the time.

• At least 2 years of experience as a Solutions Consultant, Sales Engineer, or implementation specialist; overall 4+ years of relevant work experience.
• SaaS background with strong sales skills to support customer demonstrations and presentations.
• Strong understanding of sales and buying cycles.

• Communicator:
  Strong communication skills and enjoyment of working with customers.
• Team‑Oriented:
  Willingness to embrace others’ ideas, even when they conflict with your own.
• Driven: A team player, collaborator, and relationship builder with a can‑do attitude that inspires others.
• Entrepreneurial:
  Thrives in a fast‑paced, changing environment and excited by the chance to play a large role.
• Passionate:
  Passionate about SaaS applications and making a positive impact on customers; hunger and ambition are valued.
• Self‑motivated:
  Capable of working with minimal supervision and prioritizing multiple tasks proactively.

• Generous Paid Leave: 25 vacation days (prorated), 9 sick days, 10 paid holidays, and 2 floating holidays.
• Health Insurance:
  United Healthcare, 100% employer‑paid benefits from day one.
• 401(k) Retirement Plan: 100% match up to 4% of your contribution.
• Family‑Friendly Policy:
  Inclusive maternity and paternity leave.
• Team Celebrations & Seasonal Events:
  Events to strengthen culture.
• Equipment:
  Company laptop provided.

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.