Sales & Catering Coordinator

Job Summary

Sales Coordinator – Cambria Hotel Austin Downtown, Pyramid Global Hospitality. Support Sales & Catering team, manage inquiries, coordinate events, maintain records.

• Answer inbound sales inquiries and qualify leads.
• Schedule appointments, calls, and site tours for the Sales & Catering team.
• Prepare and distribute sales materials, proposals, and promotional packages.
• Assist with contracts, banquet order forms, estimates, and client correspondence.
• Create monthly sales reports, lead recaps, and activity updates.
• Maintain accurate information within the Sales & Catering system.
• Update event actuals after program completion.
• Manage office supplies and maintain sales collateral inventory.
• Prepare sales kits and presentation materials.
• Send thank-you cards, emails, and post-event follow-up communications.
• Provide exceptional customer service and build excitement for guests’ upcoming stays and events.

• High school diploma or equivalent.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office Suite.
• Ability to multitask and prioritize in a fast paced environment.
• Positive attitude and passion for delivering outstanding service.
• Previous hospitality, hotel, or sales support experience preferred.
• Experience with Delphi or other hotel sales systems is a plus.

• Rolling Paid Time Off (PTO).
• Paid holidays.
• 401(k) plan with company match.
• Tuition reimbursement programs.
• Leadership development and career growth opportunities.
• Complimentary wellness resources and support tools.
• Employee discounts on rooms, dining, travel, and entertainment.
• Medical, dental, and vision insurance.
• Employee recognition programs.

$22 - $24 per hour. Actual compensation packages are based on a range of factors including skill set, experience, certifications, and office location.

Pyramid Global Hospitality is an equal-opportunity employer. The company celebrates diversity and is committed to creating an inclusive environment for all employees.