Outbound Sales Supervisor

Overview

As an Outbound Sales
Supervisor you will be required to assist in training & developing all Outbound Inside Sales Representatives. In addition, you will be expected to recruit, onboard and coach candidates.

• Manage the day-to-day activity in the Outbound department to ensure the Outbound Inside Sales Reps are meeting goals and expectations.
• Coach and motivate Outbound ISR’s and provide real-time feedback.
• Coach each Outbound ISR to the scripting and preferred methodology in the Outbound Department.
• Develop, onboard and continuously train Outbound ISRs.
• Provide feedback and when needed performance improvement plans to direct Outbound ISR’s to get back to standards.
• Attend departmental meetings to become abreast of company policy updates and direction.
• Make calls to prospective customers in the database with the intent of setting high quality appointments and demonstrating process/methodology to the Outbound ISRs.

• Ability to teach and demonstrate the methodology.
• Excellent team relations, empathetic, personable, and communication skills.
• Exceptional leadership skills.
• Ability to work with a sense of urgency to complete responsibilities timely.
• Must be able to organize & prioritize.
• Ability to adapt well and accept/give feedback in a changing environment.
• Ability to find resolution, deliver difficult feedback and advise management.
• High School Diploma or equivalent preferred.
• Minimum of 1 year in Inside Sales role (or similar).
• Must have a minimum of 1 year Inside Sales Supervisor experience (or similar).
• Minimum 1 years’ experience managing a team.

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates.

Candidates can choose to opt-out at any time.

USD $80,000.00 - USD $ /Hr.