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BDC Service Department; Spanish Speaking

Job in Austin, Travis County, Texas, 78701, USA
Listing for: Trophy Nissan
Full Time position
Listed on 2026-07-01
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: BDC Service Department (Spanish Speaking)

Join Capitol Chevrolet

Come be part of the top Chevy dealership in the Nation! Capitol Chevrolet serves Austin as well as the surrounding areas and is part of the Berkshire Hathaway Automotive Group. Besides having opportunities for growth, we also have an amazing work atmosphere. We do things differently than the average dealership and we can't wait for you to come be part of this great team and start an amazing career.

Apply today!

About Us:

Come see why Capitol Chevrolet has been awarded Dealer of the Year time after time!! Our market experience and success is hard to match in our industry.

What We Offer
  • Medical, vision, and dental insurance
  • 401K
  • Paid time off
  • Employee discounts
  • Company holidays
  • Holiday parties
  • Growth opportunities
  • Competitive Pay W/ Bonuses and Spiffs
Responsibilities
  • Answer customer calls and establish follow-up with appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, and dealership management.
  • Utilize CRM tracking system daily
  • Follow up with potential leads and regular customers for maintenance recall reminders
  • Receive inbound and outbound calls for customer needs
  • Rotating Saturdays
Qualifications
  • At least one previous role based in customer service experience, business development, or dealership
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license
  • Willing to submit to a pre-employment background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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