Design Consultant - Austin Area

Design Consultant – Austin Area – The Shade Store

Address:
Austin, TX, 78701, US

Compensation: $65,000.00 – $75,000.00 per year, plus eligibility for monthly individual commissions and team-based incentives.

Schedule:

Full time

Job Type: Permanent

Title: Design Consultant

Location: Austin, TX

Compensation: base salary range $65,000.00 – $75,000.00 per year, with potential commission and incentives.

At The Shade Store, we have handcrafted the finest shades, blinds, and drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help customers every step of the way, from inspiration to installation. Join our expanding team and deliver the finest custom window treatment experience.

As a Showroom Design Consultant, you will provide personalized design consultations and drive sales while supporting company initiatives. Leveraging expertise in high‑touch customer service and project management, you’ll create exceptional customer experience and contribute to showroom success.

• Provide expert design and room solution guidance to customers through in‑person, virtual, and in‑home consultations.
• Clearly explain the benefits of custom products to deliver expert solutions on customer projects.
• Drive sales through company customer platforms to maintain a healthy pipeline and achieve sales goals.
• Nurture and grow company‑assigned leads and actively seek new consumer and trade opportunities.
• Develop and maintain relationships with local interior designers, architects, and contractors; tailor consultations to their needs and participate in trade events to enhance industry presence.
• Collaborate with field leaders to drive sales by leveraging their expertise; identify opportunities, share best practices, and develop strategies to enhance customer engagement and boost sales performance.

• Act as a customer advocate, ensuring needs and concerns are addressed throughout the design, sales, and installation process.
• Ensure seamless customer experience by timely addressing issues with scheduling, installation, or shipping.
• Be a brand ambassador in customer interactions and within the market.
• Promote teamwork and collaboration with showroom peers, production, client services, and installation teams to ensure smooth customer experience.
• Foster a professional and positive environment in the showroom, recognizing team achievements and maintaining a supportive dynamic.
• Participate in ongoing training and business meetings to stay updated on products and technology, using tech platforms efficiently.

• Assist in managing daily showroom operations to create a clean and inviting environment.
• Play an active role in merchandising updates, product launches, and showroom design enhancements.
• Ensure all showroom displays are fully operational and showcase products effectively.
• Be flexible to support showroom coverage within the market.

• Customer Engagement – Exhibits a customer‑first attitude, engaging with customers and prioritizing their experience.
• Solution‑Oriented – Provides creative, solution‑oriented options that resolve customer needs and concerns.
• Product Knowledge – Leverages deep understanding of product features and benefits to communicate effectively with customers for successful installations.
• Proactive Communication – Responds promptly and proactively to internal and external inquiries.
• Sales Acumen – Manages multiple tasks and projects, confidently closing sales while promoting additional products and features.
• Attention to Detail – Ensures projects are completed to a high standard, paying close attention to details and timelines.
• Technical Proficiency – Navigates tech platforms and utilizes tools, including CRM systems, to streamline workflows.
• Continuous Improvement – Commits to learning and development, reflecting on past projects to identify improvement areas and adapt strategies.

• Experience:
  
  3‑5 years in retail, design, sales, project management, or customer service focused on a high‑end experience.
• Skills:
  
  Proficiency in…