Channel Sales Manager

Responsibilities

• Lead, coach, and develop a team of Channel Account Managers and SDRs across North America
• Own the North America channel revenue number
• Drive day-to-day channel operations
• Partner closely with Account Executives to maximize channel-sourced pipeline
• Build and execute partner business plans with top-tier partners
• Run structured pipeline reviews, forecasting cadences, and performance reporting
• Work with channel marketing on co-branded demand generation
• Drive partner enablement across the portfolio
• Identify and act on growth opportunities within the existing partner base
• Represent the channel internally

• 5+ years of channel sales experience
• 2–4 years of people management experience
• Track record of hitting and exceeding revenue targets
• Deep understanding of how channel sales works end-to-end
• Operational instincts to spot and fix process friction
• Strong cross-functional collaboration skills
• Ability to operate at pace in a high-volume environment
• Polished communicator
• Experience with IT infrastructure, endpoint management, RMM, cybersecurity, or adjacent SaaS technology preferred.
• Salesforce and Sales Loft proficiency expected.

• Channel Sales
• Revenue Generation
• Pipeline Management
• Performance Reporting
• Partner Business Planning

• Leadership
• Communication
• Collaboration
• Operational Instincts
• Problem Solving