Director – Healthcare Inside Sales

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Director - Healthcare Inside Sales is responsible for developing and executing strategic healthcare sales plans to achieve revenue targets and drive growth, while leading and motivating a high-performance sales team. This role involves identifying new business opportunities, managing sales forecasting and pipeline processes, and building strong client relationships to enhance satisfaction and loyalty. Additionally, the Director collaborates with marketing and product teams, ensures compliance with sales standards, and reports on sales performance to senior leadership with actionable insights.

• Develop and implement strategic healthcare inside sales plans to achieve organizational sales targets, drive revenue growth, and expand market penetration within the healthcare sector.
• Provide leadership and direction to the healthcare inside sales team, fostering a high-performance culture through effective coaching, motivation, talent development, and performance management.
• Identify and develop new healthcare business opportunities by leveraging industry trends, market intelligence, competitive analysis, and an understanding of healthcare technology priorities and challenges.
• Build and maintain strong relationships with key healthcare clients, executives, influencers, and strategic partners to enhance customer satisfaction, loyalty, and long‑term business growth.
• Oversee the sales forecasting and pipeline management process, ensuring accurate reporting, financial planning, and resource allocation across healthcare-focused opportunities.
• Monitor and evaluate sales performance through data-driven metrics, analytics, and healthcare market insights to drive continuous improvement and achievement of strategic objectives.
• Collaborate with marketing, product, solutions, and healthcare practice teams to develop and execute targeted sales campaigns and industry-specific strategies aligned with healthcare customer needs.
• Ensure compliance with organizational sales policies, procedures, ethical standards, and applicable healthcare industry regulations and requirements, safeguarding the organization’s reputation and integrity.
• Drive innovation and continuous improvement in healthcare sales processes, methodologies, and technologies to enhance efficiency, effectiveness, and customer engagement.
• Stay informed on healthcare industry trends, regulatory changes, reimbursement models, digital transformation initiatives, and emerging technologies to position the organization as a trusted advisor to healthcare customers.
• Develop strategic relationships with healthcare technology partners, vendors, and industry associations to strengthen market presence and support business development efforts.
• Report on sales performance, healthcare market developments, strategic initiatives, and growth opportunities to senior leadership, providing actionable insights and recommendations.

• Business Development:
  Can lead strategic business development initiatives, inspire others to identify and seize business opportunities, and foster a culture of continuous business growth and improvement.
• Strategic Thinking:
  Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
• Leadership:
  Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared…