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Senior Strategic CSM - Enterprise SaaS & Retention
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-16
Listing for:
Swap
Full Time
position Listed on 2026-07-16
Job specializations:
-
Sales
Customer Success Mgr./ CSM, SaaS Sales, Account Manager
Job Description & How to Apply Below
Swap is looking for a Customer Success Manager in Austin, Texas. In this senior role, you will manage a portfolio of strategic accounts, ensuring retention and expansion while serving as a trusted advisor to key customers.
You will collaborate with internal teams to deliver exceptional outcomes, handle escalations, and create strategic plans that tie product value directly to business success. Ideal candidates will have significant experience in SaaS account management and stellar communication skills.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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