Retail Fragrances Sales Associate, Domain - Part Time

Location
:
Austin, TX, United States

• Part‑time schedule
• Hourly rate: $15.00–$19.51 (based on job, location, and schedule)
• Eligible for sales commission

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences—making them feel confident, valued, and inspired. Both a beauty enthusiast and product expert, you demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage.

You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care.

• Begin each day energized and ready to make an impact
  . Wear name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared.
• Focus on the customer
  —offer a warm welcome, make eye contact, and create friendly, personal conversations to build lasting relationships.
• Maintain a shoppable space
  —merchandise new receipts, process damages, testers, and select merchandise for return to vendors; update signs and pricing; support merchandise moves.
• Finish strong
  —share loyalty program benefits, ensure customers have all they need, and end with a sincere thank‑you, often walking the package and using the customer’s name.
• Support one another with honesty, care, and collaboration so we can better serve customers and communities.
• Strive for excellence—improve daily, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers, and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
• Able to engage customers with warmth and expertise by acknowledging them promptly, assessing their preferences, demonstrating fragrances, and offering tailored recommendations.
• Drive sales and loyalty by using clienteling tools to build lasting relationships, promote new launches and events, and collaborate across the Beauty team.
• Maintain a polished and efficient environment through accurate merchandising, inventory upkeep, hygiene and compliance standards, and the effective use of point‑of‑sale and mobile selling technology.
• Be comfortable communicating and collaborating with customers and colleagues.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Meet and surpass daily sales goals by delivering exceptional service.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least 1 year of customer service or selling experience required.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders, reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions.

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, community building, and volunteer opportunities.

• Performance‑based incentives
• Annual merit review