Bilingual Retail Sales Associate

Become a Full-Time NECOA Retail Sales Associate!

In this role, you will assist in driving sales and creating buzz and excitement around the NECOA brand and water purification products in our shopping mall retail store. You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.

Regular

Barton Creek Mall - Austin, TX 78746

• Must be fluent in both English and Spanish (able to read, write, and speak Spanish)
• Demonstrate NECOA water purification products within our branded retail store
• Engage and build rapport with customers by creating a memorable experience
• Responsible for maintaining professional relationships with management and staff within assigned store
• Maintain displays for cleanliness, functionality, and demo‑readiness
• Responsible for reporting and competitive insights

• $20‑$22/hr base pay, paid weekly
• Monthly sales bonuses
• Next day pay on-demand with Daily Pay
• Friday + Saturday & Sunday availability
• Paid training completed online
• Health benefits, paid time off, and 401k w/company match
• Represent one of the most environmentally friendly companies worldwide

• Be a problem‑solving, tech‑savvy enthusiast
• Have an outgoing personality and be eager to learn
• Be comfortable engaging with customers and demonstrating products with training
• Ability to engage in a selling process that overcomes objections and connects with customer needs
• Retail experience or customer service experience a plus
• Training or product demonstration experience a plus
• 1‑year job experience required

• Sell products and services in a retail store, kiosk, and/or event environments
• Maintain professional interaction with both customers and fellow employees
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers and offer assistance
• Direct customers by escorting them to displays; assess needs and suggest products to fit those needs
• Advise customers by providing information on products and services
• Help customers make selections by building customer confidence
• Accurately document and report sales
• Contribute to team effort by accomplishing related results as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure workstation/kiosk is clean, well‑organized, functional and presentable at all times
• Responsible for submitting all paperwork completely and accurately

• Regular and prompt attendance
• Meet established monthly/weekly sales quota/goals
• Customer/client satisfaction based on rejection percentage and substantiated complaints

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem‑solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi‑task in a fast‑paced, team environment
• Must be available to work evenings, weekends and holidays as needed
• Ability to maintain customer confidentiality

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.