Director of Sales - Embassy Suites Austin South

Job Details

Job Location:

Embassy Suites
- Austin
- Austin, TX 78704

Position Type:
Full Time

Texas Western Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Director of Sales!

• Develop sales goals and strategies and ensure alignment with the brand's business strategy.
• Professional and consistent supervision, guidance, coaching, support, resource, monitoring, measuring, and fine‑tuning of other sales associates by designated and signed job descriptions.
• Execute the sales strategy and ensure individual booking goals are met.
• Coach leaders of revenue‑generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Ensure the development of a strategic account plan for the demand generators in the market.
• Ensure focus is on proactive selling and reactive selling with individual and group goals.
• Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Develop strong partnerships with local organizations to further increase brand/product awareness.
• Review the STAR report, competitive shopping reports, and use other resources to maintain an awareness of the hotel's market position.
• Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attend sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share.
• Serve as the sales contact for the General Manager, property leadership team, Regional Sales leaders, and current and future guests.
• Serve as hotel authority on sales processes and sales contracts.
• Develop strong community and public relations by ensuring property participation in local, regional and national trade shows and client events.
• Participate in sales calls with the General Manager.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Perform other duties, as assigned, to meet business needs.
• Note:
  
  Other duties as assigned by supervisor or management.

• Excellent written and verbal communication and interpersonal skills.
• Strong analytical skills relative to impact on hotel revenues.
• Highly responsible, reliable, and ethical.
• Well organized and detail‑oriented.
• Strong understanding of revenue management principles.
• Ability to multitask.
• Proficiency in Microsoft Office applications.
• Previous experience as a Director of Sales required (preferred hospitality industry).
• Ability to travel as needed.
• Must have a valid driver’s license and be able to operate a vehicle to meet with clients.

• While performing the duties of this job, the employee will be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
• May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must be capable of effectively using close vision, distance vision, and color vision.
• Able to operate in mentally and physically stressful situations.

• Previous experience as a DOS or Sales Manager in the hotel industry is a plus.
• High school education is required. College education is preferred.
• Must have prior experience in Sales Manager or Supervisor role.
• Must be able to effectively lead and motivate a team.

Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:

• Opportunities for advancement and career growth
• Warm and supportive work environment
• Competitive wages
• Medical, dental, and vision insurance
• Flex spending account
• Voluntary life insurance
• Short‑term and long‑term disability
• 401(k) retirement plan with employer match
• Paid time off programs
• Holiday pay
• Jury duty leave and bereavement leave