Business Development Representative SMB

Job Summary

As a Business Development Representative, you are responsible for driving the sales pipeline through outbound prospecting and managing inbound leads. You initiate and nurture conversations, qualify opportunities, and collaborate with account executives to close deals.

• Identify and engage prospects via outbound strategies such as cold calling, email campaigns, and social selling.
• Qualify inbound leads generated through marketing efforts.
• Conduct conversations to uncover business challenges and communicate the value of 1
  
  Password solutions.
• Research target accounts and develop outreach strategies.
• Create a qualified pipeline and ensure smooth hand‑off to account executives.
• Maintain accurate activities and prospect interactions in the CRM system.
• Collaborate with account executives and sales managers to prioritize outreach and refine approaches.
• Meet and exceed monthly and quarterly targets for qualified opportunities.
• Continuously learn about products, services, and the market to improve persuasion.
• Use coaching feedback to refine outreach and objection handling.

• 0–1+ years of customer‑facing experience in sales or related roles.
• Demonstrated interest in a sales career and understanding of the sales process.
• Strong communication and interpersonal skills, capable of articulating ideas clearly verbally and in writing.
• Business acumen and grasp of how businesses operate and function.
• Proficiency with basic office software and ability to learn new technology, including CRM systems.
• Resilient, self‑motivated, and able to thrive in a remote or hybrid environment.
• Curious, coachable, and willing to embrace feedback to improve continuously.

USA-based roles: base salary $58,000–$81,000 USD, commission‑eligible, immediate eligibility for health, dental, 401(k), paid time off, equity grant, and incentive programs.

Canada-based roles: base salary $55,000–$77,000 CAD, commission‑eligible, immediate eligibility for health, dental, RRSP, paid time off, equity grant, and incentive programs.

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Password is an equal opportunity employer. We welcome all individuals and do not discriminate based on gender identity, race, ethnicity, disability, sexual orientation, age, marital status, pregnancy, national origin, or other protected categories. Accommodation is available upon request during the recruitment process.

Successful applicants may be subject to a background check, including employment verification, reference checks, education confirmation, criminal history, and credit history as permitted by local law.