Manager, Inside Sales

Inside Sales Manager

At Allergan Aesthetics, an Abb Vie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

The Inside Sales Manager (ISM) is responsible for the aesthetic dollar sales and expense goals across a designated Aesthetic business unit (ex: Facial portfolio and SKM portfolio) for an assigned geography/area. The ISM directly leads and manages a team of 6-9 Inside Sales representatives in the sales execution component of U.S. marketing plans and creates execution plans across the product portfolio.

The ISM actively participates in the selling process and demonstrates adaptability to multiple initiatives.

Responsibilities

• Provides leadership and direction for all team members within an assigned area. Responsible for recruiting, hiring, training, developing, and performance management for the assigned area.
• Engage in coaching and counseling to develop Business Development Skills along with a continuum of new hires to advanced Inside Sales representatives.
• Oversee development and succession plans to maximize results and ensure team development continuity. Directs Inside Sales representatives toward innovative selling strategies and approaches such as consultative selling, competitive product differentiation selling and value add selling.
• Proactively develops and manages the Allergan Medical relationships with established and emerging injectors and practices within an assigned area. Facilitates resource allocation such as Allergan Medical Institute training, Marketing Promotions, Marketing tools/resources, etc.
• Develop a progressive development plan promoting new and emerging practices from low to small volume to higher volume/more productive accounts and transition these accounts to the field for advanced business development support. Is the key point of contact to manage customer relationship issues and/or opportunities.
• Ability to understand how individual tactics support the overall strategic direction. Ability to understand multiple perspectives associated with key decisions. Understands and adheres to compliance and travel/expense policies.
• Efficiently manages area resources including travel, expenses and promotion budgets. Uses metric planning and assessment tools (SAP, Salesforce, Quota management tools, etc.) to quantitatively manage the area. Ensure maximum ROI for use of corporate resources, injector training, consumer education, etc.
• Collaboration is required with the Field Management team to provide optimal sales support to field vacancies to maintain and grow top accounts. Training and development needs of new hires with less sales experience and knowledge of the aesthetic industry.
• Leading and managing a team that is not exempt status.
• Supervises between 6-9 Inside Sales representatives, with full responsibility for recruiting, interviewing, hiring, training, development, and coaching in a high flow-through sales position

Qualifications

• Team Player. Be positive role models. Strong analytical, consulting and business planning /development skills. Strong business acumen. Strategic thinking and problem-solving skills. Proven skills to develop, lead and direct a team
• Strong interpersonal skills to effectively work with diverse customers. Strong conflict resolution skills. Exhibit leadership qualities. Ability to develop key strategies and execute them. Exhibit a high degree of technical expertise
• Strategic thinking and problem-solving skills. Financial/budgetary experience. Proven sales ability operates under a strong consultative approach. Competent product selling skills
• Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
• Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred.
• 3-5 years of successful supervisory experience preferred.
• Organization and priority setting skills.
• Computer skills, Microsoft Word, Excel, PowerPoint, etc.
• Ability to travel 15-20%

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range.
  
  This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Abb Vie is an equal…