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Strategic SaaS CSM: Onboarding, Adoption & Growth

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Traka (Assa Abloy)
Full Time position
Listed on 2026-07-22
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, SaaS Sales
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Site Owl is seeking a Customer Success Manager to own onboarding, drive adoption, and partner with Sales during the pre-sales process. You will manage a portfolio of customers, train users, and ensure ongoing value from our SaaS platform and integrated physical security solutions.

As a member of the Sales, Marketing & Product Management function, you will collaborate with cross-functional teams and leverage AI tools to scale impact, while maintaining strong customer-centric relationships and

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