Sales Operations Coordinator

Sales Operations Coordinator

We are seeking a Sales Operations Coordinator to support customer accounts, sales operations, and order fulfillment activities across an assigned territory. This position plays a vital role in ensuring customers receive exceptional service while supporting internal sales initiatives through accurate order processing, pricing administration, and account maintenance. This opportunity is ideal for a highly organized detail oriented who enjoys working in a fast-paced environment, solving problems, and building strong relationships with both customers and internal stakeholders.

Comprehensive training will be provided to support long-term success in the role.

Responsibilities:

• Serve as a primary point of contact for customers within an assigned territory, providing timely and detail oriented support.
• Coordinate order entry, pricing updates, approvals, and account maintenance activities while ensuring accuracy across internal systems.
• Support sales operations by partnering with territory sales leaders on customer requests, account updates, and administrative processes.
• Monitor order activity and proactively communicate shipment updates, delivery information, and issue resolution to customers.
• Maintain customer records, transaction details, and sales-related documentation.
• Utilize SAP, Microsoft Excel, and Microsoft 365 applications to support daily operations and reporting needs.
• Investigate and resolve customer concerns regarding orders, pricing, and account information.
• Manage multiple requests simultaneously while maintaining a high level of accuracy and responsiveness.
• Participate in training programs focused on systems, products, and operational processes.