Job Title

Company Description

Eliot Management Group by Deluxe is a local merchant services provider offering a range of payment solutions for businesses of all sizes. With a nationwide office network, the company focuses on understanding and meeting the unique needs of its customers. Through “the EMG Way,” Eliot Management Group emphasizes consultative, local, and proactive customer care to build trust between merchants and processors.

The company’s vision is to be endorsed by communities, respected by competitors, loved by customers, and a place where employees can achieve life‑altering success. With nearly two decades of industry experience, Eliot Management Group continues to grow by helping businesses reach their goals.

This is a full‑time, on‑site role based in Austin, TX. The Job Title role focuses on supporting local businesses with payment solutions, including learning EMG products and services, meeting with prospective and existing clients, and providing consultative guidance on merchant services. Daily responsibilities may include prospecting and outreach, conducting in‑person meetings and demonstrations, preparing proposals, and coordinating with internal teams to ensure smooth onboarding and ongoing support.

The role also involves maintaining strong client relationships, responding to service inquiries, and proactively identifying opportunities to improve customer satisfaction and business performance.

• Strong customer service and relationship‑building skills to support local businesses and foster long‑term partnerships.
• Sales, negotiation, and consultative selling skills to present payment solutions and close business effectively.
• Basic technical aptitude and willingness to learn payment processing systems, terminals, and related technology.
• Excellent verbal and written communication skills for in‑person meetings, presentations, and follow‑up correspondence.
• Self‑motivated, goal‑oriented work style with the ability to manage time, prioritize tasks, and work independently on‑site.
• Comfort working in a fast‑paced, results‑driven environment and adapting to evolving customer needs.
• Previous experience in merchant services, financial services, or B2B sales is beneficial but not required.
• High school diploma or equivalent required; post‑secondary education in business or a related field is a plus.