Sales Manager - AMER

Sales Manager - AMER

We are hiring a Sales Manager AMER to continue driving momentum across our new business segment
. This role leads a team of 4–5 Account Executives focused exclusively on mid-market and enterprise acquisition
. You will own execution, performance, and discipline across inbound and outbound motions while strengthening enterprise positioning in competitive ITSM, ITAM, and cybersecurity markets.

In year one, success means building a structured, high-performing acquisition engine grounded in SPICED, MEDDPICC, Salesforce forecasting discipline, and AI-powered sales execution — with measurable improvements in conversion rates and deal velocity.

• Develop and execute a
  new business acquisition strategy
  across mid-market and enterprise accounts in AMER
• Define territory segmentation and target account strategy to accelerate
  enterprise pipeline growth
• Strengthen competitive positioning within
  ITSM, ITAM, and cybersecurity markets
• Partner cross-functionally with Marketing, Product, and Partnerships to align go-to-market execution

• Build and inspect pipeline rigorously using
  SPICED and MEDDPICC frameworks
• Improve funnel conversion rates, sales cycle velocity, and deal quality
• Lead complex deal reviews, negotiations, and commercial structuring
• Maintain strong
  Salesforce CRM hygiene
  , forecasting accuracy, and outbound execution using
  Outreach and Linked In Sales Navigator

• Deliver accurate weekly and monthly forecasts to the
  SVP Sales AMER
• Track and optimize key acquisition metrics: pipeline coverage, close rate, ACV, sales cycle length
• Leverage
  AI tools for pipeline analysis, coaching insights, and sales productivity improvements
• Align acquisition metrics with broader AMER revenue objectives

• Lead, coach, and develop a team of 4–5 Account Executives in Austin
• Run structured 1:1s, performance reviews, and deal inspections
• Coach consistently to
  SPICED and MEDDPICC qualification standards
• Champion practical adoption of
  AI tools in prospecting, call preparation, account research, and follow-ups
• Build a culture of accountability, competitiveness, and continuous improvement

• 5+ years experience in
  B2B SaaS sales
  , with 2+ years in sales leadership
• Background in
  ITSM, ITAM, cybersecurity, or enterprise software
• Demonstrated success leading
  mid-market and enterprise new business teams
• Deep working knowledge of
  SPICED and MEDDPICC sales methodologies
• Strong proficiency in
  Salesforce CRM, Outreach, and Linked In Sales Navigator

• Structured, data-driven leadership style
• Strong executive communication and cross-functional alignment skills
• High-accountability mindset with a hands-on, lead-from-the-front approach

• Active, hands-on use of
  AI tools in daily sales leadership workflows
• Ability to clearly demonstrate how AI improves prospecting, coaching, forecasting, or pipeline inspection
• Candidates must showcase real-world AI application during the interview process
• Applicants unable to demonstrate practical AI usage will not progress

• Time off — 20 vacation days + 3 sick days + 6 personal days + 12 public holidays
• Health & protection — Medical, dental, vision, life, and disability insurance, plus EAP mental health support
• Pension — 401(k) with 4% employer match
• Work setup — Hybrid working with full telework equipment and a monthly internet allowance
• Opportunity to lead within an AI-forward sales organization
• Career growth and learning opportunities within a fast-scaling SaaS company
• Hybrid working model: in our Austin, Texas office
• Engaging company culture with team events and international collaboration

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