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Renewals & Growth Specialist – Hybrid Customer Success
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-03
Listing for:
BigCommerce Pty.
Full Time
position Listed on 2026-08-03
Job specializations:
-
Sales
Customer Success Management, Account Manager -
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Big Commerce Pty. is seeking a Customer Success Renewal Specialist to join our Hybrid team in Austin. You will identify at-risk customers, craft renewal strategies, and negotiate multi-year terms to retain and grow accounts.
This role reports to the Renewals Manager and collaborates with Sales and CSS to ensure customer value realization. The ideal candidate has 2+ years in renewal or sales, strong negotiation, and outstanding communication.
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