Senior Sales Manager

Lake Austin Spa Resort is seeking an experienced Senior Sales Manager to generate new group business and expand relationships within key market segments. This position is responsible for identifying, developing, and closing group sales opportunities including corporate retreats, executive meetings, incentive programs, association business, wellness retreats, and special interest groups.

The Senior Sales Manager will manage the sales process from prospecting through contract execution before transitioning booked business to the Events team for planning and on-site execution. The ideal candidate is a self-motivated sales professional with experience in luxury hospitality, strong relationship-building skills, and a proven ability to achieve revenue goals.

• Prospect, solicit, and secure new group business that aligns with the resort's sales objectives.
• Develop and maintain relationships with corporate clients, meeting planners, third-party partners, and travel professionals.
• Manage the sales process from lead generation through proposal development, contract negotiation, and turnover to the Events team.
• Conduct sales presentations, site visits, familiarization tours, and client meetings.
• Represent Lake Austin Spa Resort at industry trade shows, networking events, and sales missions.
• Maintain an active sales pipeline and consistently meet or exceed established revenue goals.

• Prepare proposals and contracts that balance client needs with revenue objectives in partnership with the Director of Revenue.
• Maintain accurate sales forecasts, account information, and pipeline activity within CRM systems.
• Monitor market trends and competitive activity to identify new business opportunities.
• Collaborate with resort leadership and the Marketing team on sales initiatives and promotional efforts.

• Build long-term relationships with key accounts and referral partners.
• Represent the Lake Austin Spa Resort brand with professionalism and a thorough understanding of the resort's luxury wellness experience.
• Maintain regular communication with clients to encourage repeat business and referrals.

• Two to five years of progressive hospitality sales experience, preferably in luxury resort, destination resort, or group sales.
• Demonstrated success achieving group sales revenue goals.
• Strong negotiation, presentation, and account management skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems, Microsoft Office Suite, and hospitality sales software.
• Ability to travel as needed for client meetings, industry events, and sales calls.

• Experience selling luxury wellness resorts, destination retreats, or upscale hospitality experiences.
• Existing relationships within the corporate meetings, incentive travel, or wellness travel markets.
• Experience with Delphi, Salesforce, Opera, Book4
  
  Time, or comparable hospitality systems.
• Some experience with event services a big plus! We are a boutique property.

• Total group revenue contribution
• New account acquisition
• Repeat business and client retention
• Achievement of annual sales goals
• Competitive base salary with incentive opportunity
• Comprehensive health and wellness benefits
• Paid time off and holidays
• Employee spa discounts and booking privileges
• Employee recognition and wellness programs

Lake Austin Spa Resort is an award-winning luxury wellness destination recognized for exceptional service, personalized experiences, and a commitment to overall well-being. The Senior Sales Manager plays an important role in expanding the resort's group business while representing a brand known for excellence in hospitality.

Lake Austin Spa Resort is an Equal Opportunity Employer (EOE/M/F/D/V) and participates in E-Verify.

Tired of working inside a space with little to no natural light
- your new office will be on Lake Austin with beautiful views.