Total Wireless Consultant

Total Wireless Consultant

Victra is an exclusive retailer for Total Wireless. We are seeking Wireless Consultants who deliver world‑class service to every guest.

Spanish/Bilingual Required

We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.

On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance, and more.

You will drive traffic by contacting current or potential customers by phone, text, and web platforms.

You will complete assigned training courses to stay current on the latest products, services, and industry information.

• Achieve personal sales goals bi‑weekly as set by your store manager.
• Represent Victra and Total Wireless positively while providing excellent customer service.
• Review promotions, plans, and devices daily.
• Make daily outbound calls/texts to drive sales using a variety of platforms.
• Attend weekly/monthly trainings.
• Create a premier retail environment through cleanliness, merchandising, and organization.
• Handle all customer service interactions courteously and professionally.
• Maintain White Glove cleanliness standards as they change.
• Other duties as assigned.

We are proud our wireless consultants earn an average minimum all‑in rate of $40–$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp‑up rate during your first 60 days of employment.

• High School diploma or GED.
• Spanish/Bilingual.
• 1–2 years of experience in a retail sales environment preferred.

• Ability to lift up to 10 pounds.
• Ability to stand for long periods of time.

All Wireless Consultants are required to attend and successfully complete a 4‑day New Hire University (NHU) training program within 2 weeks of their official start date. The class may include overnight travel at the company's expense. Various online and computer‑based trainings will be required throughout your employment with Victra.

This position is full‑time and non‑exempt.

Victra is proud to be an equal‑opportunity employer and celebrates our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.