Strategic Account Executive

Job Description

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.

Our flagship office is in Sydney, Australia, but we’ve made our way from down under to a campus in Austin, Texas which is now home to our U.S. operations. This is a hybrid role in Austin, Texas so you must be able to commute to our office 1‑2 times a week.

Our Sales and Success team supports Canva Enterprise, with the mission to empower every organisation to design. Canva Enterprise lets organisations consolidate design, content production and collaboration tools under one secure and centralised account. From whiteboards to docs, to presentations and our AI platform Magic Studio, our Sales team works with all departments, empowering them to create and collaborate at scale.

Our team consists of experienced Account Executives who have a passion for building relationships with customers who love our product.

Our Account Executives work closely with customers to understand their goals and provide tailored solutions to meet their needs. Whether it’s creating eye‑catching pitch decks for sales teams, designing creative marketing materials at scale, or ensuring everyone is on‑brand, our team has the expertise to help customers in all departments succeed.

We’re teaming up with colleagues across the board—from Product to Marketing—all supporting our Sales team. As we branch out into new markets and develop fresh Enterprise solutions, we’re crafting something truly unique. Together, we’re redesigning work.

• Account Planning:
  Lead with a data‑driven approach to identify and reach out to potential customers who are likely to benefit from Canva’s products. Analyse market landscapes, trends and dynamics to translate high‑level plans into targeted sales activities.
• Managing Pipeline + Revenue Growth:
  Manage pipeline, revenue forecasts and sales activity using Salesforce for maximum efficiency and visibility.
• Customer Centric:
  Leverage compelling storytelling and vision transfer, presented through a creative lens, to guide customers on a journey that feels personalised and right for them.
• Be a Product Expert:
  Exhibit a deep love for Canva’s product and an ability to sell creative solutions that address customers’ unique problems. Gather customer feedback and convey market needs to inform the product roadmap and provide insights that strengthen our value proposition and enhance the customer experience.
• Foster Long‑Term Relationships:
  Recognise the value of building lasting partnerships with customers and internal cross‑functional teams (Product, Eng, Post‑Sales, Customer Success).
• Bring Chaos to Clarity:
  Simplify complex situations into digestible customer‑ready stories and materials using Canva’s worksuite (presentations, docs, etc.).

• 8+ years of full‑cycle selling experience working with a range of customers, from medium‑sized businesses to large corporations. For our strategic role, we want people with experience with large named accounts on a global scale within a technology company, demonstrating a history of top performance.
• Proven success managing a full sales cycle, including prospecting with a focus on new logo attainment.
• Proficiency at navigating complexity by understanding and addressing complex business challenges, crafting solutions.
• Talent for creating detailed plans that cover all the bases within intricate organisations.
• Skill to captivate an audience, especially during face‑to‑face meetings with multiple key players.
• Track record of leading successful (and complex) negotiations.
• Comfo…