Business Development Representative

An important note ahead: for this role we can only consider applicants that are permanent residents of Austin, TX.

As a Business Development Representative supporting Paessler's MSP strategy in North America, you'll drive new pipeline by proactively prospecting into Managed Service Providers across the region — from independent MSPs to larger aggregator networks. You'll research target accounts, tailor outreach to MSP-specific pain points around network monitoring and client service delivery, and open conversations that convert into qualified opportunities for our Sales team.

You'll work closely with our US MSP Leader on both strategy and execution — helping shape target account lists, messaging, and outreach cadence as the MSP channel scales.

This role is a launchpad for a career in sales, giving you hands‑on experience prospecting into a fast‑growing, high‑value channel while building the foundational skills that lead into future Account Executive or channel‑focused sales roles.

• Build and maintain a targeted prospect list of North American MSPs in partnership with the U.S. MSP Sales Leader
• Generate a consistent monthly volume of qualified meetings/opportunities within the MSP segment
• Plan and execute joint outbound campaigns and demand generation activities with strategic MSP partners, top‑tier MSPs, and aggregator organizations to drive pipeline growth
• Own a shared pipeline goal with the U.S. MSP Sales Leader Achieve, tied to MSP channel growth objectives
• Test and refine outbound messaging around MSP pain points (network visibility, client SLAs, scalable monitoring)
• Maintain high activity standards across outreach channels (calls, email, Linked In/social)
• Provide structured feedback to the U.S. MSP Leader on prospect objections, messaging performance, and market signals
• Maintain clean, accurate CRM data on all outbound activity and prospect status

• Previous lead generation, hunting, and customer/partner acquisition experience, ideally within a technology sales environment
• Experience in the technology industry, preferably within a software/SaaS environment
• Familiarity with CRM systems and sales engagement platforms (e.g., Salesforce, Outreach, or similar tools)
• Strong technical aptitude with an interest in IT monitoring, SaaS, or B2B technology solutions
• Knowledge of network monitoring, ITOps, or the MSP channel is a plus
• Proven track record of consistently meeting or exceeding quota and KPI targets
• You bring an abundance mindset, growth mindset, and a proactive approach to learning and problem-solving

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family‑friendly environment
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast‑growing midsized company that has been in the market for 20 years. The company is focused on long‑term goals and is currently comprised of 400+ employees

For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications.

At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!