Director of AI Data & Analytics GTM

• The Global Director of Data and Analytics GTM at Service Now will spearhead the development and execution of the go-to-market strategy for data and analytics, aiming to drive revenue growth and optimize performance
• This pivotal role involves collaborating with cross-functional teams, including Product, Marketing, Solution Specialists, GTM, and Industry teams, to ensure strategies align with business objectives
• As the global voice for sales and GTM efforts, the director will champion data as the foundation of agentic AI
• Additionally, the director will lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy, and develop business cases for growth initiatives
• This leadership position offers a unique opportunity to significantly impact the organization’s growth and success
• The ideal candidate is a proven sales and GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization
• The candidate must bring a combination of GTM expertise, deep product and market domain knowledge, and sales excellence to drive results

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time

Over 15 years of experience in sales, business development, and GTM at large enterprise companies, preferably in the data and analytics space

Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis

Experience in inspiring global, matrixed teams to follow best practices

Proven enterprise software sales and leadership experience in a large, global, matrixed sales organization, with specialist sales experience preferred

Global role or international experience is a plus

Experience with hyperscalers such as Microsoft, AWS, Google Cloud, or Oracle Cloud preferred

Experience presenting to large internal and external audiences, including customer and partner events

Ability to work cross-functionally and serve as the go-to expert for Data and Analytics Strong knowledge of sales techniques, customer interaction, and customer relations

Excellent communication skills with the ability to influence at all levels

Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills

Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level

Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies

Self-starter, who thrives in ambiguity, with a collaborative “win as a team” approach

Strong technical acumen in data and analytics, with experience in AI, including generative and agentic AI Consistent track record of meeting and exceeding team quotas