Account Manager; Engaged Job Austin area,Texas USA,Sales

Position: Account Manager (Engaged)

Core Weave's Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software
The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists
The Account Manager owns a portfolio of 15-30 active customer accounts spanning Core Weave infrastructure and Weights & Biases software
This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts
This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions
The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing
Own and grow a portfolio of 15-30 billing customers across Core Weave infrastructure and Weights & Biases software
Drive expansion, and retention across your book, protecting and growing recurring revenue
Identify, shape, negotiate, and close expansion opportunities within existing accounts
Build and maintain multi-threaded relationships across technical and business stakeholders within each customer
Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk
Orchestrate Core Weave resources - Solutions Architects, Technical Solutions Managers, support, and product specialists - to resolve issues and unlock growth across your portfolio
Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software
Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets
Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes

Experience consistently meeting or exceeding revenue and retention goals
Experience negotiating and closing commercial deals, including renewals and upsell/expansion
Comfortable working across both infrastructure and SaaS/software motions
6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets
Demonstrated track record of driving retention, renewals, and expansion revenue
Experience managing a book or portfolio of multiple active customer accounts simultaneously
Bachelor's degree or equivalent practical experience
You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes
You can balance commercial rigor with strong relationship management across a high-volume book
You naturally look around corners to find new ways to engage and support customers
You are energized by using technology to solve meaningful business problems with customer impact
Familiarity with consumption- or usage-based revenue models
Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms
Familiarity with large-scale compute, bare metal, inference, or AI platform offerings
Experience managing both infrastructure and SaaS customers within the same book of business