Community Sales & Outreach; Part-Time

Mind Your Ink is on a mission to make the tattoo artist admin experience and client booking experience better through tattooer-driven features focused on independence, crafted to be flexible to the way they work best, rather than fitting them into a box. While we started focusing on just the tattoo booking process, we've expanded to help tattoo artists solve their pain points in all parts of the tattooer admin and business experience.

Mind Your Ink is fiercely independent as a business, respectfully supporting the tattoo industry rather than trying to take it over. We seek to empower artists rather than choosing to exploit them. We believe Mind Your Ink's services and platform should be accessible to all and support our tattoo artists' lives and businesses rather than control them. We believe, with the right, thoughtfully‑crafted tools, services, and solutions, any tattoo artist can thrive in their art, craft, and business.

We pride ourselves on having an amazing user retention rate, being the only platform (that we know of) with client reviews (and rave ones at that), and for excellent customer service. Most of all, tattoo artists and clients will always come first, in all decisions of our business.

Your job is to tell as many people about our product as possible and help us find artists that will benefit from Mind Your Ink as much as our current customers have, and sign them up as happy paying customers. We want artists that sign up and are delighted to be still using Mind Your Ink years later! We prioritize quality over quantity in signups, which is why there's a retention bonus.

In onboarding a tattoo artist to the platform, we're asking them to change a major part of their business process, so we want to make sure it's the right fit.

We expect this role to include three main pillars, done in the best way you see fit:

You'll own the path from first conversation to onboarded, paying customer. That means being systematic about how you define your outreach, track leads and opportunities, and follow up, plus being comfortable closing, including getting to the negotiation stage and driving signups and retention. Traditional sales experience helps here, especially if you've had to get creative and pivot when the standard method didn't fit.

Just as important, we don't push our product on artists it isn't right for. If someone isn't a good fit, we'd rather you help us understand why (see pillar #3).

Typical activities:

• Build and manage your own pipeline of artists and shops
• Guide artists through trial signup as needed and help them move their booking process over to Mind Your Ink so they stick
• Follow up with trial users and recent signups to keep them engaged through their first months
• Track your opportunities and commissions in our internal dashboard

Tattoo artists often find tools through word of mouth and by seeing what other artists use. You'll contribute to Mind Your Ink's presence in the community: the person who shows up where artists already gather, knows the platform inside and out, and can have a real conversation about how it fits into how they run their business. But we'd much rather you have two in‑depth conversations than hand out twenty business cards.

Typical activities:

• Represent MYI at conventions, meetups, flash events, etc.
• Run informal demos and walkthroughs for artists and shops
• Build relationships with shop owners, artists, and adjacent businesses (suppliers, studios, educators) that can refer artists to us
• Help us identify the events, communities, and channels worth investing in