Residential Security Agent. Austin LilyLifestyle

Crisis
24 Residential Security Agent

Crisis
24, a Garda World company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

The Residential Security Agent tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Be responsible for safeguarding the client, family, and personal property located at the residence.
• Incorporate the client's core values and code of conduct in all decisions and actions.
• Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Demonstrate effective communication with the client, the family, and other team members.
• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

• 1 3 years of experience in Residential Executive Protection
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current Texas driver license
• Possess a valid U.S Passport
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Excellent communication skills (verbal and written)

• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Hundreds of training courses, exercises, and certifications.
• Paid time off
• Professional development assistance

Protect the data and systems of Crisis
24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis
24, A Garda World Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.