Security Officer III

Career Opportunities:
Security Officer III (17586)

Posting  
17586 - Posted
- Health & Human Services Comm
- Security
- Protective Services
- Austin State Hospital
- Not Eligible for Telework - $3,000 - $4,999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

• Functional
  
  Title:
  
  Security Officer III
• Job Title: Security Officer III
• Agency: Health & Human Services Comm
• Department: Security
• Posting Number: 17586
• Closing Date: 08/03/2026
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Range: $3,800.00-$4,837.08
• Pay Frequency: Monthly
• Salary Group: TEXAS-A-15
• Shift: Regular Night
• Telework: Not Eligible for Telework
• Travel: Up to 10%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility
  
  Location:
  
  Austin State Hospital
• Job Location City: Austin
• Job Location Address: 4110 GUADALUPE

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? If you appreciate being around dependable, trustworthy, hard‑working individuals who believe in the value of teamwork, we invite you to apply. The Security Officer III performs highly complex (senior‑level) security services work and supports the Security Supervisor with department goals and objectives.

Responsibilities include patrolling grounds, conducting initial investigations, assisting patients, staff and visitors, and performing temporary switchboard duties such as answering the hospital telephone switchboard, fire alarm system and emergency response phone line.

• Attends work regularly and may work a specific shift schedule, rotating schedule, extended shift or overtime in accordance with agency leave policy and performs other duties as assigned.
• Patrols hospital grounds to monitor and mitigate unusual occurrences such as trespassers, vandalism and emergencies.
• Monitors and directs daily activities and work performance of junior security officers as needed and adjusts daily activities to meet department objectives.
• Provides security to the hospital campus, opens hospital gates as appropriate, assists visitors, inspects and safeguards buildings, properties and equipment, writes reports and documents incidents or events, and downloads video requests from the Rights Protection department.
• Performs temporary switchboard duties, answering calls from service dispatch, the fire alarm system and emergency response phone line.
• Checks points of ingress and egress to prevent unauthorized departures/escapes, investigates and documents unusual incidents such as thefts, fires, vehicle accidents, unauthorized departures and weather‑related events.
• During the absence of the Security Supervisor, performs administrative duties such as preparing the department schedule, reviewing reports, representing the security department in meetings and events at the direction of the Security Supervisor or Directors.
• Responds to fire alarms, determines the nature of the emergency, resets alarms and escorts the fire department to facilitate access and mitigate impact to hospital, staff and patients.
• Provides crisis intervention, assists staff with controlling disruptive or combative patients or guests, and escorts disruptive people off hospital grounds.
• Operates state vehicles to transport patients, employees and visitors on or off the hospital grounds and maintains inspection forms to ensure preventive maintenance and safe operation of vehicles.
• Performs other duties as assigned, including active participation in disaster response or continuity of operations activation, which may require alternate shift pattern…