PWH - Security Host

Pouring with Heart is currently looking for a professional and hospitable Security Host to work the door at Half-Step, Austin, Texas
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PWH is a bustling, tight‑knit bar group on a mission to Raise The Human Spirit and build community wherever we serve and we’re excited to find a new member of our community to help keep our crews and guests safe.

Below is a description of the role. Give it a read-through, and if you think  Hell yeah! , we’d love to start a conversation.

• Greet guests warmly and set the tone for a safe, welcoming environment
• Verify IDs accurately and manage guest entry in line with venue policies
• Monitor the floor and bar areas for safety concerns, escalating issues when necessary
• Support staff and guests through conflict resolution and clear communication
• Use de‑escalation techniques to manage situations calmly and respectfully
• Assist with crowd flow, line management, and capacity control during peak hours
• Report incidents, hazards, or policy violations to leadership promptly
• Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures

• 3+ years prior security, guest services, or hospitality experience preferred
• Strong situational awareness, confidence, and professionalism under pressure
• Ability to de‑escalate conflicts with patience, respect, and clear communication
• Must be 21+ and have valid security guard certifications if required (varies by state)

• Must be able to work on your feet for extended periods (up to 8 hours)
• Ability to lift and move 100+ pounds
• Fast‑paced movements and mobility required to cover bar and floor space efficiently
• Ability to bend, reach, and perform repetitive motions as part of daily bar operations

Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.

• Employee Assistance Program – Access to mental health, financial wellness, counseling and many more resources through Health Advocate.
• 401(k) – Must work over 1,000 hours in a 12‑month span
• Flexible schedule
• First drink free at all of our Pouring With Heart bars
• Access to our Health & Wellness Program

• Dental insurance
• Vision insurance
• Accidental insurance
• Critical illness insurance
• Hospital indemnity insurance
• Pet care coverage

• Health insurance
• Short‑term disability insurance
• Long‑term disability insurance
• Life insurance

• $27 to $30 per hour ($20 to $25 per hour base pay + tips)