Field Service Technician

Field Service Technician – Austin or San Antonio, TX

Project Timeline:
March–April 2026

We are supporting a large-scale retail hardware refresh across multiple Texas locations. We prefer to hire one technician in Austin and one in San Antonio to work together as a two-person team on all of the below locations. This project includes guaranteed hours, paid travel time, mileage reimbursement, and a step-by-step installation playbook.

Pay Rate

• $25 per hour (fixed rate for all technicians)
• 4-hour minimum guarantee per scheduled workday

Role Overview

Technicians will remove legacy payment devices and install updated units following provided documentation. Work includes cable management, connection verification, testing, photo documentation, and required register-level documentation.

Key Responsibilities

• Remove existing payment hardware and install new PIN pad units
• Verify cable connections and confirm device functionality
• Maintain clean cable routing and eliminate slack or hazards
• Use approved cable‑management materials
• Perform test transactions with the Manager on Duty
• Complete verification forms for each register
• Capture and upload required documentation and photos
• Follow detailed step-by-step installation instructions

Qualifications

• 1–2 years of experience as a Level 2 PC Technician or equivalent
• Hands‑on installation, troubleshooting, and support experience
• Ability to follow detailed written instructions
• Cable‑management experience preferred
• Payment hardware experience is a plus
• Professional appearance and communication skills
• Valid driver's license and reliable transportation

Tools Required

Provided or Expensable:

• Double sided tape
• Zip ties
• Velcro straps

Technician Must Bring:

• Standard PC tool kit
• Smartphone
• Security torque screwdriver
• Wire cutters

Dress Code

• Business casual
• Clean jeans or khakis
• Collared polo
• No t‑shirts, logo shirts, or distressed clothing

Travel Policy

• Mileage reimbursed for all travel
• Drive time paid for all travel
• If travel exceeds one hour from home, hotel accommodations will be provided
• Per diem may be expensed for approved overnight stays
• Technician responsible for incidental hotel charges

Compliance Requirements

• Must pass a 7‑year lived background check (no employment/education verification)
• Must complete all required project training modules
• Must complete I9 documentation
• Must meet all compliance requirements at least 10 business days before starting

Start Dates/Locations

• Laredo, TX – 3/9/2026
• Corpus Christi, TX – 3/10/2026
• Forum Northeast (Live Oak), TX – 3/11/2026
• Northwoods (San Antonio), TX – 3/11/2026
• Bandera Pointe (San Antonio), TX – 3/12/2026
• San Antonio West, TX – 3/12/2026
• New Braunfels, TX – 3/13/2026
• Sunset Valley, TX – 3/16/2026
• Round Rock, TX – 3/16/2026
• Georgetown, TX – 3/17/2026
• Leander, TX – 3/17/2026
• Waco, TX – 3/18/2026
• Brownsville, TX – 4/6/2026
• Harlingen, TX – 4/6/2026
• McAllen, TX – 4/7/2026
• Mission, TX – 4/7/2026
• Victoria, TX – 4/7/2026
• Eagle Pass, TX – 4/9/2026
• Kyle, TX – 4/13/2026
• Pflugerville, TX – 4/14/2026
• Austin (Lakeline), TX – 4/14/2026
• Killeen, TX – 4/15/2026
• Temple, TX – 4/16/2026
• College Station, TX – 4/17/2026

End Dates/Locations

• Laredo, TX – 3/30/2026
• Corpus Christi, TX – 3/31/2026
• Forum Northeast (Live Oak), TX – 4/1/2026
• Northwoods (San Antonio), TX – 4/1/2026
• Bandera Pointe (San Antonio), TX – 4/2/2026
• San Antonio West, TX – 4/2/2026
• New Braunfels, TX – 4/3/2026
• Sunset Valley, TX – 4/6/2026
• Round Rock, TX – 4/6/2026
• Georgetown, TX – 4/7/2026
• Leander, TX – 4/7/2026
• Waco, TX – 4/8/2026
• Brownsville, TX – TBD
• Harlingen, TX – TBD
• McAllen, TX – TBD
• Mission, TX – TBD
• Victoria, TX – TBD
• Eagle Pass, TX – TBD
• Kyle, TX – TBD
• Pflugerville, TX – TBD
• Austin (Lakeline), TX – TBD
• Killeen, TX – TBD
• Temple, TX – TBD
• College Station, TX – TBD

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $20.00–$25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k)…