Electrical Service Manager

Overview

Location: Austin, TX
Schedule: Monday-Friday+ weekends as needed.
Pay: $70,000-$105,000 annual salary plus bonuses.

At Stan’s, we pride ourselves on delivering top-notch services in heating, air conditioning, plumbing, and electrical work. Our reputation as the leading provider in the greater Austin area is built on our commitment to excellence and customer satisfaction. We offer a supportive and dynamic work environment where you can grow and succeed.

• Weekly Paycheck
• Bonus Opportunities
• Company-Provided Vehicle & Fuel Card
• 401(k) Match & Health Benefits (Medical, Dental, Vision)
• Short & Long-Term Disability + Life Insurance
• Paid Time Off (PTO)
• Employee Assistance Program

• Deal with escalated calls by expertly servicing customers’ entire needs.
• Meet Daily, Monthly, and annual goals and department budget
• The electrical manager is responsible for setting up and maintaining their electrician's dispatch board
• Supervise any Installation, and repair calls if needed
• Train and supervise the use of electrical systems, including transformers, transfer switches, and switch gears
• Review/ edit / change the Pricebook with VP of Operations
• Understand your sales criteria and hold yourself accountable for exceeding revenue goal for your department
• Maintain proficient knowledge of electrical products and services.
• Review all callbacks and provide appropriate training
• Conduct monthly truck inspections so that it is always neat and clean on the inside and outside.
• Conduct and host actively in all training exercises, morning meetings, and retreats.
• Ensure safety best practices are followed in the field.
• Other duties as assigned.

• Self-starter, reliable, flexible with hours
• Strong customer service skills
• Understanding of the current regulations within the field
• Ability to train a technical workforce
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• Demonstrable knowledge and skills for electrical installation, trouble shooting, maintenance and repair of electrical systems and equipment
• High school diploma/GED required
• Associate degree preferred but not required
• 5+ years’ of experience in the electrical trade
• 2+ years of management experience

• Work both indoors and outdoors
• Would be exposed to very hot or very cold temperatures
• Will be in proximity to hazardous conditions, equipment, and situations
• Must be able to work with sharp tools and electricity that could potentially produce cuts or burns
• Wear safety attire often, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Will be exposed to very bright or inadequate lighting conditions
• Ability to climb ladders and work from roofs and scaffolding
• Will work around exposed contaminants
• Must be able to work in cramped workplaces, such as crawl spaces under floors.
• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.

Disclaimer:
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE