Fire Service Technician

Sciens Building Solutions  is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. The position will work closely with our service team and clients to ensure our critical life safety systems are repaired efficiently to maintain overall performance. It is a key role that requires attention to detail in all aspects of system troubleshooting and repair and a high degree of effective human relations.

Communication skills, both written and verbal, are essential.

• Troubleshooting and repairing fire and life safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Using a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensuring maximum system detection and alarm coverage when effecting repairs.
• Producing repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensuring fire alarm circuit integrity.
• Assisting in managing vehicle inventory and repair tools.
• Providing support, guidance, and expertise to other technicians.

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstrable knowledge of fire alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how they are to be used and how to respond to any system signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• Current State of Texas Security License and Texas Fire Alarm License (FAL) required.
• Access Control license is preferred.
• Ability to train and develop other service technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and ability to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Physically fit to perform demanding work, including frequent lifting up to 25 pounds (occasionally up to 50 pounds), working from heights, climbing ladders, standing, and walking for most of the workday.
• Ability to pass background check and pre‑employment drug screening.
• Valid driver’s license and reliable transportation.

• $3,000 sign‑on bonus.
• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short‑term and long‑term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.