Facilities Technician

Total Primary Care is seeking a hands-on, resourceful Facilities Technician to keep our clinic locations safe, functional, and well‑maintained. This role handles routine maintenance, minor repairs, basic IT setup, and end‑to‑end management of facilities service tickets across our sites. The ideal candidate is self‑directed, cost‑conscious, and able to independently own and prioritize their own ticket pipeline while resolving the majority of issues in house rather than defaulting to outside vendors or replacements.

• Manage maintenance requests efficiently and on budget, balancing cost, speed, and quality of repair
• Act as the first line of response for facilities issues, resolving problems in house whenever possible
• Be resourceful and repair‑first in approach (e.g., fixing a wobbly or broken chair rather than replacing it) to minimize unnecessary spend
• Perform routine preventive maintenance, including regular air filter changes
• Replace and repair lighting, including light fixtures, bulbs, and ballasts
• Coordinate and address pest control needs, working with third‑party vendors as required
• Receive, assemble, and install replacement furniture
• Address minor plumbing issues (e.g., clogs, leaks, running toilets, fixture adjustments)
• Repair or replace broken fixtures throughout the clinic and close out related work tickets
• Handle basic electrical tasks such as replacing outlets, switches, and faceplates
• Patch and repair minor drywall, ceiling tiles, and wall damage
• Handle basic IT setup and equipment swaps, such as replacing broken TVs or monitors
• Perform touch‑up and full painting as needed (painting experience preferred)
• Hang and mount items such as shelving, whiteboards, signage, and wall‑mounted equipment
• Address general repairs to doors, locks, hinges, blinds, and hardware
• Respond to miscellaneous facilities requests and coordinate with outside vendors (HVAC, electrical, specialty trades) only when work is genuinely beyond scope
• Manage and be responsible for your own ticket pipeline: intake, prioritization, resolution, and timely close‑out
• Document completed work and communicate status updates to the operations team
• Maintain a clean, safe, and professional environment consistent with a healthcare setting

• Proven experience in facilities maintenance, building maintenance, or a similar hands‑on role
• Working knowledge of minor plumbing, lighting/electrical, fixture repair, and general handyman tasks
• A resourceful, repair‑first mindset with a track record of solving problems cost‑effectively
• Comfort with basic IT/AV setup (mounting and connecting TVs, monitors, and similar equipment)
• Painting experience preferred
• Strong organizational skills and the ability to manage a service ticket queue independently and on budget
• Ability to lift and move furniture and equipment, and perform physical tasks (bending, kneeling, lifting up to ~50 lbs)
• Reliable transportation and valid driver’s license for travel between clinic locations
• Professional demeanor appropriate for a patient‑facing healthcare environment

• Painting and drywall/touch‑up experience
• Basic electrical or lighting repair experience
• Familiarity with ticketing or work‑order systems
• Prior experience in a medical, dental, or other clinical facility