Lead Residential A​/V Field Technician and Installer

Benefits

• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Company:
Dreamedia

Location:

Austin, TX

Job Type: Full-Time

Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top‑notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user‑friendly environments. Our team is passionate about technology, innovation, and customer satisfaction.

We are on the lookout for a skilled Lead Residential A/V Field Technician and Installer with expertise in smart home systems to join our dynamic team. This role involves the installation, configuration, and troubleshooting of various audio‑visual and automation systems in residential and commercial projects.

• Installation: Execute the installation of audio, video, and control systems including speakers, projectors, TVs, and networking components.
• Configuration: Set up and program smart home systems, ensuring they meet client specifications and integrate seamlessly with existing technologies.
• Troubleshooting: Diagnose and resolve technical issues that arise during or post‑installation to ensure customer satisfaction.
• Maintenance: Perform routine maintenance and upgrades on systems as required.
• Client Interaction: Communicate effectively with clients to understand their needs, explain system functionalities, and provide training on system use.
• Documentation: Keep accurate records of installations, configurations, and client interactions for future reference and quality assurance.

• Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.
• Experience: Minimum of 2 years experience in A/V installation or related technical field.
• Experience: Must be fluent in at least one smart home system:
  Control4 or URC. Proficiency in multiple systems is highly desirable.
• Technical
  
  Skills:
  
  Strong understanding of audio‑visual equipment, networking, and home automation technologies.
• Technical
  
  Skills:
  
  Ability to read and interpret technical diagrams and schematics.
• Technical
  
  Skills:
  
  Proficient in the use of installation tools and equipment.
• Soft Skills: Excellent problem‑solving abilities.
• Soft Skills: Good interpersonal and communication skills for client interactions.
• Soft Skills: Detail‑oriented with a commitment to quality work.