Senior Equipment Technician Job Austin area,Texas USA,Trades / Skilled Labor

Senior Equipment Technician

Austin, Texas, United States

About the Role

We are looking for a Senior Equipment Technician to join our technical team and serve as a key technical leader. This role requires strong mechanical and electrical aptitude, a passion for problem-solving, and the ability to work independently on complex technical challenges. You will be responsible for diagnosing, repairing, refurbishing, and maintaining a diverse range of coffee equipment while mentoring junior team members and contributing to operational excellence.

Key Responsibilities:

Diagnose, repair, and refurbish a wide variety of coffee equipment including espresso machines, grinders, brewers, and related accessories
Troubleshoot complex mechanical, electrical, and hydraulic issues across multiple equipment types and brands
Lead technical projects from assessment through completion with minimal supervision
Develop and document technical procedures, best practices, and quality standards
Mentor and train technicians and warehouse support staff on technical skills and processes
Conduct root cause analysis on equipment failures and after-sales issues
Collaborate with operations and sales teams to provide technical expertise and client consultation
Test and validate equipment performance to ensure it meets our quality standards before shipment
Manage technical inventory, parts sourcing, and vendor relationships
Participate in continuous improvement initiatives to refine refurbishment processes and operational efficiency
Provide technical support for pre-sales consultations and post-sales troubleshooting as needed

Required Qualifications:

Minimum 4+ years of hands-on technical experience in equipment repair, maintenance, or a related technical field (appliance repair, industrial equipment, HVAC, automotive, etc.)
Strong mechanical and electrical troubleshooting skills
Proven ability to work independently and manage multiple technical projects simultaneously
Experience reading technical diagrams, schematics, and service manuals
Excellent problem-solving skills and attention to detail
Strong communication skills and ability to explain technical concepts to non-technical team members
Physical ability to lift and move heavy equipment (50+ lbs)
Commitment to quality workmanship and continuous learning
Passion for coffee or willingness to develop deep expertise in coffee equipment

Preferred Qualifications:

Prior experience with coffee equipment (espresso machines, grinders, brewers, etc.)
Experience in commercial equipment repair or food service equipment
Background in technical training, mentoring, or team leadership
Knowledge of hydraulic systems, electrical components, and control systems
Familiarity with quality control processes and documentation systems
Experience with refurbishment or restoration processes
Technical certifications or formal training in equipment repair
Interest in coffee culture and brewing principles

What We Offer:

We understand that coffee equipment may be new territory for experienced technicians from other fields. We provide comprehensive training and support to help you develop expertise in coffee equipment while leveraging your existing technical skills. If you're a strong technician who enjoys learning new systems and solving complex problems, we'd love to hear from you.

Benefits:

Paid time off
Professional development assistance and ongoing technical training
Opportunities for career growth and leadership within a rapidly expanding company
Goal-oriented work culture providing autonomy and opportunities for advancement
Work with a diverse range of cutting-edge coffee equipment
Be part of an international team passionate about coffee and technical excellence

At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Work Location:

In person

Pay: $18.00 - $24.00 per hour