Field Service Technician

• Perform planned maintenance, inspections, troubleshooting, diagnostics, and breakdown repairs on forklifts and material handling equipment.
• Read, interpret, and understand electrical and hydraulic system schematics.
• Troubleshoot and diagnose mechanical, electrical, hydraulic, and other truck systems.
• Repair or replace major electrical, hydraulic, mechanical, LPG, power steering, transmission, engine, and related components.
• Troubleshoot and diagnose complex electrical systems on internal combustion and electric trucks.
• Perform engine tune-ups and related maintenance on various makes and models.
• Identify replacement parts and order necessary parts for repairs.
• Diagnose and repair equipment according to technician skill level and manufacturer specifications.
• Use diagnostic equipment, specialty tools, and standard tools of the trade.
• Maintain tools, equipment, and company service vehicle in good, clean, safe, and secure condition.
• Provide professional and courteous service at customer facilities.
• Communicate equipment issues, recommended repairs, and service requirements to customers and management.
• Assist with training and mentoring apprentice technicians through on-the-job training.
• Follow company and customer-site safety policies and procedures.
• Maintain accurate service documentation, work orders, parts information, and electronic records.
• Work across the HTX Material Handling footprint as needed to support customers and the organization.
• Perform other duties as assigned by management.

• High school diploma, G.E.D., technical school, or equivalent technical training.
• Minimum of 2–5 years of experience repairing and maintaining forklifts, lift trucks, industrial equipment, heavy equipment, or similar machinery.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to read and understand electrical and hydraulic schematics.
• Demonstrated ability to diagnose and repair equipment according to skill level.
• Ability to troubleshoot complex electrical and mechanical systems.
• Proficiency in repairing and maintaining industrial equipment.
• Valid Texas Driver's License and the ability to maintain a good driving record throughout employment.
• Basic computer skills, including the ability to use PCs, tablets, Microsoft Office, email, and electronic service systems.
• Ability to work independently while managing multiple service calls and customer priorities.
• Strong communication and customer service skills.
• Must be fluent in English. Spanish-speaking ability is a plus.
• Ability to safely perform physical tasks associated with equipment service and repair, including standing, walking, bending, kneeling, reaching, climbing, lifting, and working in confined or difficult-to-access areas.

Demonstrates expertise in troubleshooting and repairing mechanical, electrical, and hydraulic systems on forklifts and material handling equipment, while maintaining high standards of safety and customer service. Proficient in using diagnostic tools and maintaining accurate service documentation.

• Forklift Repair
• Electrical Troubleshooting
• Hydraulic System Diagnosis
• Customer Service Skills
• Valid Texas Driver's License

• Mechanical Troubleshooting
• Electrical System Repair
• Hydraulic System Repair
• Engine Tune-Ups
• Diagnostic Equipment Usage
• Parts Identification
• Industrial Equipment Maintenance
• Complex System Troubleshooting
• Technical Training
• Service Documentation

• Strong Communication
• Customer Service
• Mentoring
• Independent Work
• Time Management

• High School Diploma
• G.E.D.
• Technical School Training

• Forklifts
• Material Handling Equipment
• Heavy Equipment
• Industrial Equipment
• Safety Policies

• Diagnostic Equipment
• Specialty Tools
• Standard Tools
• Microsoft Office
• Electronic Service Systems